INEXTO is a global frontrunner in delivering cutting-edge solutions for Authentication, Secure Serialization, Track & Trace, and Production Volume Verification to industries worldwide.

We are seeking a motivated and technically skilled Proposal Manager to join our team specializing in Track and Trace Solutions. This role bridges the gap between sales and technical teams, providing pre-sales support, technical consultation to ensure successful implementation and customer satisfaction. The ideal candidate will have a strong understanding of track and trace systems, such as barcode scanning, serialization, aggregation, and line integration.

Key Responsibilities:

• Pre-Sales Support:
• Client Requirements: Transform client needs into competitive proposals that align with organizational capabilities and financial goals.
• Bid Coordination: Lead and coordinate the entire quotation process, from reviewing customer requests (RFP, RFQ,....) to conducting bid/no-bid analysis and establishing timelines.
• Commercial Oversight: Develop clear win strategies for each bid, ensuring all products/services are included in the final price to the customer.
• Stakeholder Engagement: Facilitate quotation process and gather inputs from sales, marketing, product teams, compliance, finance, commercial, legal, and project management/delivery.
• Post-Submission Analysis:
• Continuous Improvement: Continuously refine and improve bid processes, templates, and best practices to enhance efficiency and effectiveness.
• Conduct product demonstrations, explain technical features, and address client concerns.
• Manage standard documents and create a library for technical documents, including system architecture, hardware, and software components.
• Solution Design & Consultation:
• Assess customer needs and design tailored Track and Trace solutions, ensuring the integration of hardware (e.g., barcode scanners, RFID, printers) and software components (e.g., ERP, WMS, Serialization Systems).
• Work closely with the engineering and product teams to align customer requirements with product capabilities.
• Post-Sales Support:
• Serve as the technical point of contact for issue resolution and ongoing support, ensuring customer satisfaction during project implementation
• Monitor and analyse the performance of deployed systems, offering optimization recommendations.
• Monitor and track bid performance metrics, support analysis of win/loss data, and conduct post-bid debrief sessions with CRO to identify areas for improvement.
• Product Knowledge & Industry Expertise:
• Maintain up-to-date knowledge of track and trace solutions, industry standards (GS1, GMP, 21 CFR Part 11, etc.), and evolving technologies.
• Provide feedback to product management regarding customer requirements, competitive intelligence, and industry trends.
• Sales Process Enhancement:
• Collaborate with the sales team to provide technical expertise during client meetings and presentations.
• Support the quotation process, and build the necessary tools to have a clear visibility on our pricing model
• Assist in developing marketing and sales collateral, including technical data sheets, case studies, and white papers.
• Identify opportunities to improve the sales process through technical insights and data analysis.

Key Qualifications:

• Education & Experience:
• Bachelor's degree in Engineering, Information Technology, or a related field.
• 5+ years of experience in a technical sales support role, preferably in track and trace solutions, industrial automation, or supply chain technologies.
• 5+ years of experience in project management in industrial solutions
• Technical Skills:
• Strong understanding of track and trace systems, including barcode, serialization, industrial packaging process, and related software.
• Knowledge of integration with ERP, WMS, or MES systems.
• Experience with hardware setup, software configuration, and troubleshooting of traceability solutions.
• Soft Skills:
• Excellent communication and presentation skills, with the ability to translate complex technical concepts to non-technical audiences.
• Strong problem-solving skills and the ability to work under pressure.
• Team-oriented with a customer-centric approach.
• Other Requirements:
• Willingness to travel for client meetings, training, and on-site support.
• Strong organizational skills and attention to detail.
• Software development capacities to automate Excel & Word for a fluent sales process.
• Language Skills: Proficiency in English, both verbal and written.